In Astech Ireland we pride ourselves in providing our customers with unrivalled post-sales services. Whether in the form of product training, installation, commissioning, IQOQ/validation or tailored service contracts, our service philosophy is guided by excellence in quality, responsiveness, dependability and flexibility. Our engineers are highly trained both in-house and by our principals and have, at a minimum, third level educational qualifications. This training is on-going and updated regularly to ensure our service team keeps abreast of product and service developments.
Depending on customer requirements (including budget, scope of work, level of cover, and frequency of visits) our service contracts can be specifically tailored to each client. As well as tailored contracts we also offer full cover and extended warranty contracts. All service contract holders benefit from discounts on service rates, spares and consumables.
Service Level Agreements are available and can be tailored to meet specific customer requirements.